Why You Read It From Cover to Cover
Wait, you do know who that is, right? One of the things to check, no matter what type of warranty you have, is where you can go for service. With a new car, it is likely to be the service center attached to the dealership, or any affiliated dealership across the country. But if you have an extended warranty, you will definitely want to know where you can go to get certified repairs. If you go to an uncovered garage, you might find yourself paying for repairs that would normally be covered by your warranty.
Back to the road side. You make an appointment with the garage for the first thing in the morning. You show up, drop off your car, and get on with your day. A little later, you get a phone call from the repair shop. They have found the source of the problem, but the news is not good. It's the transmission. You groan. You might not know much about cars, but you know that modern transmissions are a nightmare when problems set in...
But hang on, is transmission work covered by your warranty? For most cases, the answer here is yes. No matter if it's a bumper to bumper or a powertrain warranty, transmission problems are usually covered. But that by no means indicates that you should just assume. Whenever you sign up for a warranty, make sure you read it cover to cover, and ask about any points that are not crystal clear to you. A question left unanswered here can result in a bill left unpaid later.
But you've read your warranty, and you know that transmission work is covered. Of course, being an affiliated garage, a notice for the repairs has already been sent to the warranty provider (but you knew that from reading your warranty, right?), and they have already set up payment through their account with the garage (you know if they have one, don't you? The answer is in your warranty paperwork. If they do not, you may be on the hook to pay up front and get reimbursed later!). You can relax now - the work will be done, and soon, you will have your car back on the road, running like new again.
Return to Article Library
|